Lesson 1: Communication Fundamentals
Good communication is like the engine that drives relationships, teamwork, and hitting your goals.
It’s not just about talking; it’s about sharing information, understanding, making decisions, expressing emotions, and working together. When people communicate effectively, it makes everything smoother and more enjoyable.
This lesson is about three communication ‘fundamentals’:
(a) Becoming a Great Communicator
(b) Key Communication Questions
(c) How People Absorb Information
Lesson plan
- Communication Fundamentals – 3 sections + check understanding question after each
- Optional Extras – 1 page PDF articles
- Neurolinguistic Programming – Unlocking Your Mind
- Recap Quiz – Communication Fundamentals
- Personal Experience
Lesson 2: Power Writing
How many of us have read an essay, dissertation or email littered with typos, errors or long, winding paragraphs that are hard to read?
This lesson will help you avoid making the same mistakes by thinking about how to prepare and write essays, project proposals, personal statements, cover letters, CVs and so on that get noticed for the right reasons.
This lesson is about writing with a punch:
(a) Structuring Your Content
(b) Impactful Writing
(c) How to Write a Strong Conclusion
Lesson plan
- Power Writing – 3 sections + check understanding question after each
- Optional Extras – 1 page PDF articles
- Writing Skills – Preparing
- Keeping it Grammatically Correct
- Recap Quiz – Power Writing
- Personal Experience
Lesson 3: Email, Online and F2F
Everyday communication in the workplace involves email, online video calls (think Teams/Zoom) and, of course, face-to-face meetings and chats.
Each of these methods has its own set of rules, techniques and etiquette to follow. Understanding these rules and techniques can make a big difference to how we interact with – and are perceived by – others.
In this lesson we will look at ‘good conduct’ principles:
(a) Email Etiquette
(b) Video Call Etiquette
(c) Face-to-face – Leader Communicator
Lesson plan
- Email, Online and F2F – 3 sections + check understanding question after each
- Optional Extras – 1 page PDF articles
- Body Language – What Your Movements Reveal
- Recap Quiz – Email, Online and F2F
Workshop
- This Workshop is called Global Voices, Global Messages
- Workshop Preparation
- New Climate Story Ted Talk – video
- TAG Feedback Model.pdf
- Video Call Etiquette.pdf
- For Facilitators: Lesson Plan
- Facilitator Workshop Feedback
Reflection & Feedback
Course Feedback – From You
- Your Course Experience
Workshop Feedback – From You
- Your Workshop Experience
Reflection & Feedback For You
- Your Module Takeaways